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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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AuburnFan

July 10, 2025

5  out of  5
rating by AuburnFan
"Outstanding Service and Professional Staff!!"
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Byron Serna

July 10, 2025

5  out of  5
rating by Byron Serna
"I had the pleasure of speaking with Sean over the phone regarding my auto insurance, and I genuinely couldn’t have asked for a better experience. From the very beginning, Sean was professional, courteous, and incredibly knowledgeable. He took the time to thoroughly review my current policy and see if he could offer something better and he did all of it with patience and clarity. What stood out most was how personable and genuine he was. It didn’t feel like a typical sales call; it felt like someone was truly looking out for my best interest. Sean explained everything in a way that made it easy to understand, and I walked away from the conversation feeling confident and well taken care of. If you ever get the chance to work with Sean, know that you’re in great hands. Customer service like his is rare, and it definitely deserves to be recognized. Thanks again, Sean!"
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vfourie

July 9, 2025

5  out of  5
rating by vfourie
"Great service!"
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Norman Ferguson

July 8, 2025

5  out of  5
rating by Norman Ferguson
"Quick and efficient response to my needs. Would highly recommend."
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Charles Walker

July 8, 2025

5  out of  5
rating by Charles Walker
"Went in today and had the pleasure of dealing with Sean Clark. Very nice, knowledgeable and honest. I would recommend going to see him for all your insurance needs."
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Mary Ann Davison

July 8, 2025

5  out of  5
rating by Mary Ann Davison
"Lauren Smith’s agency takes very “good care” of my family. This agency is ran the way you want to be treated.. the right way!"
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karen wall

July 3, 2025

5  out of  5
rating by karen wall
"Linda was amazing, she informed me if some life planning that will secure my kids future. Plus, the coffee was good!"
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Adam Torres

July 3, 2025

5  out of  5
rating by Adam Torres
"I recently switched my insurance to State Farm and worked with Lauren Smith as my agent. She was professional, incredibly kind, and went above and beyond to make the entire process smooth and stress-free. Lauren addressed all my needs and offered personal, professional recommendations for every question I had. It was by far one of the easiest and most pleasant experiences I’ve ever had discussing home and auto insurance. A big thank you to Lauren; she is truly an asset to her company!"
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Sebastian Robbins

July 2, 2025

5  out of  5
rating by Sebastian Robbins
"Kind and caring workers and environment with freebies inside! They we attentive to our query and were efficient in taking care of us."
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franktified

July 2, 2025

5  out of  5
rating by franktified
"Ms Smith is a very personable and attentive agent! I appreciated how she took the time to listen to all my questions and help me find the right amount of insurance for all my needs.... AND saved me money in the meantime!! I couldn't recommend her enough!!"
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daniella

July 2, 2025

5  out of  5
rating by daniella
"Sean was very helpful and made the process so fast and easy! He explained every benefit my policy has to offer very clearly!"
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Zach Noble

July 1, 2025

5  out of  5
rating by Zach Noble
"They have been fantastic with me and switching insurance over! I even swapped my renters insurance over. The call they had with me to make sure I knew everything about my policies especially helpful!"
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Jeremy Wilson

July 1, 2025

5  out of  5
rating by Jeremy Wilson
"Lauren was able to save me money on both my auto and home insurance. She did a phenomenal job"
We responded:
"Happy we were able to save you money and get you better coverage, Jeremy. Thank you!"
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nichol brinkman

July 1, 2025

5  out of  5
rating by nichol brinkman
"Kind, helpful, supportive office. Informative as well."
We responded:
"Thank you, Nichol! I appreciate your feedback. "
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Jackie Webb

June 27, 2025

5  out of  5
rating by Jackie Webb
"Very friendly & knowledgeable agents. They are always keeping you informed about ways you can have better coverage on the products they offer."
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Calton Mills

June 27, 2025

5  out of  5
rating by Calton Mills
"My wife and I met with Lindsey Cassidy at the Lauren Smith State Farm Agency today to go over our insurance portfolio. Lindsey did an amazing job going through everything involved in our policies, home, autos and personal effects. Once finished we had a better understanding of where we are with our insurance needs. There were items that had never been discussed with us by previous agents. It was quite eye opening. Great job Lindsey, thanks for being there for us."
We responded:
"Lindsay's reviews are the best! I'm glad you felt like it was worth your time! "
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Todd Little

June 25, 2025

5  out of  5
rating by Todd Little
"Lindsay is friendly and helpful"
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Andrew Sibley

June 25, 2025

5  out of  5
rating by Andrew Sibley
"great service and very kind"
We responded:
"Thank you for the feedback, Andrew! I'm glad we were able to help!"
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Brittney Harris

June 24, 2025

5  out of  5
rating by Brittney Harris
"Lauren is an amazing agent! She is always there to answer our questions about our coverage and if we have any questions or need a quote for additional insurance coverages/plans. She even went above and beyond to get us coverage on our trailer while she was on vacation! So easy to work with and very communicative."
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Jenny Lawson

June 24, 2025

5  out of  5
rating by Jenny Lawson
"Lindsey was knowledgeable and compassionate about the policies offered and who they are for."
We responded:
"Thanks, Jenny! 5 star reviews are what we strive for!"
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Taylor Platow

June 23, 2025

5  out of  5
rating by Taylor Platow
"I’ve been with Lauren for years now, she’s always super helpful and quick to respond and keeps me up to date with all of the discounts!"
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Cassandra Bindea

June 20, 2025

5  out of  5
rating by Cassandra Bindea
"Lindsey is super helpful! She has helped us navigate and insure several major life events. 10/10 would recommend."
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Scott Robinson

June 20, 2025

5  out of  5
rating by Scott Robinson
"Great service and very helpful"
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michael elgin

June 19, 2025

5  out of  5
rating by michael elgin
"Lindsay is very kind and knowledgeable. Would recommend her to everyone I know."
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Yvette Michael-Elgin

June 19, 2025

5  out of  5
rating by Yvette Michael-Elgin
"Very kind and wonderful♥️"